Monitoring Business Process Redesign in ERP Implementation Projects
نویسندگان
چکیده
ERP implementation success is influenced by a large number of factors, which most of the times are difficult to measure objectively. Adequate Business Process Redesign (BPR) is one of the most cited critical success factors in ERP implementation projects, and one of the most critical ones for the their satisfactory outcome. This study attempts to define a set of metrics for monitoring BPR within ERP implementation projects by using the Goals/Questions/Metrics method. The results of this work are twofold. First, a literature review on the BPR topic as related with ERP implementation projects is presented. And second, a Goals/Questions/Metrics preliminary plan to monitor and control BPR within ERP implementation projects is proposed.
منابع مشابه
A Study of Organizational and Cultural Factors Influencing User Satisfaction of ERP Systems in a Developing Country: Case Studies from Thailand
This study guides organizational and cultural variables, which seem to play crucial roles in user satisfaction of ERP implementation projects in developing country such as Thailand. The literature review was based on a multi-disciplinary research approach by incorporating organizational factors, cultural dimensions, and user satisfaction in implementation of ERP for developing countries. The ei...
متن کاملIssues in multinational ERP implementation
Enterprise resource planning (ERP) systems have been credited with providing competitive advantage in multinational business operations, to include supply chains. Multinational implementations of ERP involve added complexity. This paper uses case studies and other reports of multinational ERP implementation to identify implementation factors of importance. Four technical factors were identified...
متن کاملAssessing the correlation between ERP system implementation and business process maturity
Enterprise Resource Planning (ERP) projects continue to attract attention, as researchers seek to develop insights and understanding of the conditions required for successful project delivery. Having spent an entire career to-date in different ICT roles, the authors have experienced several ERP implementations. There is considerable literature on what constitutes precedent conditions for succes...
متن کاملشناسایی عوامل مؤثر بر اجرای موفق نظام برنامهریزی منابع سازمان (ERP) در سازمان های دولتی
Today, Enterprise Resource Planning (ERP) systems have emerged as the core of successful information management of organizations. Yet a great number of ERP implementations were failed because organizations consider buying of ERP systems as adequate by itself. Enterprise Resource Planning (ERP) systems are highly complex information systems whose successful implementation is influenced by a larg...
متن کاملAre All Critical Sucess Factors in ERP Implementation Created Equal?
This study identifies ten potential critical success factors (CSFs) in Enterprise Resource Planning (ERP) Systems implementation from ERP and IS literature and examines the application of these factors in eight projects. ERP systems promise to provide an off-the-shelf solution to an organization’s information needs. Implementation of ERP projects has proven difficult, complex, costly and time c...
متن کامل